PRIVACY POLICY

Crestano (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

Full name

Billing and shipping address

Email address

Phone number

Payment information (processed securely via third-party providers)

Technical Information

IP address

Browser type

Device information

Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders

Communicate with you regarding your purchase

Provide customer support

Improve our website and services

Prevent fraudulent transactions

Send marketing communications (only if you opt in)

We do not sell your personal information to third parties.

3. Payment Processing

All payments are processed securely through trusted third-party providers (such as Stripe, PayPal, Tabby, or other approved gateways).

Crestano does not store your full credit/debit card details on our servers.

Payment providers process your data according to their own privacy policies.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve browsing experience

Analyze website traffic

Personalize content and advertisements

You may disable cookies through your browser settings. However, some website functions may be limited.

5. Sharing Your Information

We may share your information with:

Payment processors

Shipping and logistics partners

Marketing platforms (if subscribed)

Legal authorities if required by law

We only share necessary information to operate our business effectively.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your order

Comply with legal obligations

Resolve disputes

You may request deletion of your personal data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for marketing communications

To exercise these rights, please contact us at:

info@crestano.ae

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your data, no online transmission is 100% secure.

9. International Transfers

If you are accessing our website from outside the UAE, your information may be transferred and processed in countries where our service providers operate.

By using our services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

We encourage you to review their policies separately.

11. Updates to This Policy

Crestano reserves the right to update this Privacy Policy at any time.

Changes will take effect immediately upon publication on this page.

Contact Information

For any privacy-related inquiries, please contact:

info@crestano.ae